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Technical Support

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  • How do I clear cache?
  • Why am I having trouble logging in?
  • How do I change the role of my account?
  • What are the minimum device requirements for MathGames?
  • How do I whitelist MathGames at my school?
  • Why is progress or assignments not showing up for my student?
  • How to take a screenshot?
  • How do I turn off Adblocker?
  • How do I send console logs to support?
  • Why am I getting routed to the wrong skill?
  • Why am I getting this message?: This skill is not accessible at this screen size
  • How to report an issue on a game or skill?
  • How do I reset my password?
  • How to take a screenshot? - Tablet/Mobile
  • How to take a screenshot? - Macintosh
  • How to take screenshot? - PC
  • How to take a screenshot? - Chromebook
  • How do I delete my account?
  • How to save log files in Safari?
  • How to send console logs with Firefox?
  • How to send console logs with Chrome?
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