Table of Contents
- Quick Start: Before You Cancel
- Canceling on the Math Games Website (Most Common Way)
- Canceling Through PayPal (Super Easy if You Paid That Way!)
- Important Things to Remember
- Still Need Help?
Quick Start: Before You Cancel
First things first: Make sure you're signed into the right Math Games account—the one you used to buy your subscription. If you're having trouble logging in or forgot your details, just email us at support@mathgames.com for help.
Canceling on the Math Games Website (Most Common Way)
If you signed up for your subscription directly on our website, here's how to cancel it:
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Sign in to Your Account: Go to Math Games and log into the correct account.
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Go to Settings: Click the gear icon ⚙️ near your name at the top right of the screen.
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Find "Subscription": On the settings page, click the 'Subscription' tab. (You can also go straight to the Subscription Page after you've logged in.)
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Don't see a "Subscription" option? Please email us at support@mathgames.com.
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Don't see a "Subscription" option? Please email us at support@mathgames.com.
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Click "Cancel Subscription": You'll see all your subscription details here. Just click 'Cancel Subscription' to start the process.
- Confirm: Follow any final steps or prompts to confirm your choice. That's it!
Canceling Through PayPal (Super Easy if You Paid That Way!)
If you used PayPal to subscribe, you can always cancel directly through your PayPal account. This works perfectly even if you can't get into your Math Games account for any reason!
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Log in to PayPal: Go to https://www.paypal.com and sign in.
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Go to Settings: Click the gear icon ⚙️ (usually in the top-right corner). Then, find and click on the 'Payments' tab.
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Find "Automatic payments": Scroll down a bit on that page and click on 'Automatic payments'.
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Cancel Math Games: Look for "Math Games" in the list of your automatic payments. Click on it, then choose to 'Remove PayPal as payment method' or 'Cancel' for Math Games.
- Confirm: You'll see a quick warning message asking you to confirm you're canceling autopay for Math Games. Click 'Remove' (or similar button) to finish. You're done!
Important Things to Remember
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No Refunds: All Math Games purchases are final. We don't offer refunds because you get full access to everything right away when you subscribe.
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Keep Access After Canceling: Even after you cancel, you'll still have full premium access until your current paid period ends! This means you definitely get to use everything you've already paid for.
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Cancel by the Deadline: To make sure you're not charged for another period, you must cancel your subscription by 12:00 a.m. Eastern Time on the last day of your current billing cycle.
- Student Accounts: If you subscribed on a student account instead of a parent/teacher account, please email support@mathgames.com to get help with your cancellation.
For all the detailed information, you can always read our full Payment Terms here: https://www.mathgames.com/payment-terms.html.
Still Need Help?
If you're not quite sure if your cancellation went through, or if you need help getting back into your account to enjoy the rest of your paid time, don't hesitate to email us at support@mathgames.com. We're here to help!
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