1. Click on Sign In
2. Click on "Forgot your username or password?"
3. In the drop-down, submit your username or email and the birth date linked to your account. Then select "Find My Account."
4. Check your email for your account information, and click on the provided link.
Note: If you can't remember the birth date you entered when registering your account, you'll be unable to reset your password and should contact firstname.lastname@example.org using the registered email address for further support.