NOTE: You must sign in to the parent or teacher account for cancellation. This cannot be done from the student account. Please contact us at firstname.lastname@example.org if you do not see the option to cancel.
To cancel your subscription:
1. Go to www.mathgames.com/user/profile/settings or click the settings gear in the top righthand corner of your screen.
2. Select the Subscriptions tab
3. Click Cancel Subscription
4. Select Continue
5. Select Cancel Subscription
Note: Premium features will be available to you until the paid subscription expires.
Additional information regarding cancellation:
Your subscription will remain active for the amount you already paid for. You will not lose benefits during your active period. At the end of the billing period, your subscription benefits will be removed. You will still have access to free features like assignments, selective games, and worksheets even after your subscription expires.
Per our payment terms, all transactions are non-refundable. Customers are responsible for all transactions that occur prior to cancellation: https://www.mathgames.com/payment-terms.html
Not sure if you canceled correctly? Please refer to How can I tell if my subscription is canceled?