For student accounts, please contact us at firstname.lastname@example.org with the email you used for billing and any other relevant billing information.
To cancel your subscription on a parent or teacher account, please follow the steps below:
1. Log in to your parent or teacher account.
Note: You must be logged into the correct account that is attached to the subscription.
2. Go to www.mathgames.com/user/profile/settings or click the settings gear in the top righthand corner of your screen.
2. Select the Subscriptions tab
3. Click Cancel Subscription
4. Select Continue
5. Select Cancel Subscription
Additional information regarding cancellation:
Per our payment terms, all transactions are NON-REFUNDABLE. Customers are responsible for all transactions that occur PRIOR to cancellation: https://www.mathgames.com/payment-terms.html
Your subscription will remain active for the amount you already paid for. You will still have access to free features like assignments, selective games, and worksheets even after your subscription expires.
Not sure if you canceled correctly? Review this article HERE.