Not receiving an email to reset my password

This is a known bug.

If you are attempting to recover a lost account, you've forgotten your username or your password and not receiving an email, please contact us, and open a ticket and we'll reach out with a temporary password for you to re-gain access to your account.

Please let us know

- The username you want to recover (If you remember it)

- Your email address

Thank you and we're sorry for the inconvenience.